There could be a number of reasons why your skip was removed, such as the completion of your hire period, non-payment, or access issues. Please reach out to us for further details.

We dispose of your waste responsibly at certified recycling centers, ensuring we recycle as much as possible in line with environmental regulations.

Unfortunately, mattresses cannot be disposed of in regular skips as they require special disposal methods. Please contact us for proper mattress disposal options.

Please avoid overloading your skip above the rim. An overfilled skip may cause delays in collection or incur additional charges.

Plasterboard needs to be disposed of separately due to environmental rules. Please contact us for proper disposal options.

You do not need to be present for delivery or collection, as long as there is clear access to the site and you have provided clear instructions.

To maximize space, place heavier items at the bottom and lighter items on top. This will help fill the skip safely and efficiently.

If you have special requirements, such as specific delivery or collection times, please notify us when placing your order so we can accommodate your needs.

Yes, you can change the delivery date of your skip with at least 24 hours' notice, subject to availability.